New Berlin will begin phasing its emergency dispatch operations into the Waukesha County Communications Center this weekend.
The New Berlin Common Council decided earlier this month to disband the city's dispatch unit and have all 911 calls answered by the WCC.
As of Saturday night, WCC dispatchers will start answering overnight 911 calls from 11 p.m. until 7 a.m., sending police, fire or paramedic personnel as needed. Those needing emergency help will still dial 911. Calls to New Berlin's nonemergency line, (262) 782-6640, during those overnight hours also will be answered by WCC dispatchers.
But callers should dial a different telephone number between 11 p.m. and 7 a.m. if they have administrative questions regarding special events, how to pay tickets, requests for overnight parking permission or anything that doesn't require a police response. The overnight number for those calls is (262) 780-8123.
The transition to WCC is expected to take several months. When complete, WCC will answer 911 calls from New Berlin 24 hours a day.
The WCC already answers 911 calls coming from cell phones.
- Hearing set for West Bend official on charges involving Muskego girl
- Gun jams, saving life of clerk during New Berlin gas station robbery
- New Berlin Library offers photo class to 'capture New Berlin'
- New Berlin to almost double its complement of voting machines
- New Berlin Police blotter: May 5, 2016
- In brief: Robery, farmers market, assembly seat
- New Berlin Library patrons provide beehives, water buffalo to families
- Annual Eisenhower girls soccer charity game to benefit playground
- New Berlin high schools again deemed among state's most challenging
- Second New Berlin 'soccer mom' sentenced to four months in jail for embezzling money from club (2)